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26. Warranty
1. Social name and address of the producer and Object
Solzaima, S.A.
Rua dos Outarelos, 111
3750-362 Belazaima do Chão
This document does not substantiate the provision by Solzaima S.A. of a voluntary
warranty on its produced and marketed products (from now on mentioned as
“Product (s)”), but rather a guide, intended to be enlightening for the effective
activation of the legal warranty that benefits consumers (from now on mentioned as
“Warranty”). This document does not affect the legal rights of warranty, emerging
from the purchase agreement whose purpose is the Product(s).
2. Product identification on witch rests the warranty
The activation of the warranty presupposes prior and correct identification of the
product object towards Solzaima, SA, being promoted by providing the Product ´s
packing data indicated in the purchase invoice or in the product characteristics plate
(model and serial number).
3. Product warranty terms
3.1 Solzaima, S.A., responds to the Buyer, for the lack of conformity of the
Product with the respective contract of sale, within the following periods:
3.1.1 A period of 24 months from the date of delivery of the good, in
the case of domestic use of the product, save the provisions of the following
number regarding the intensive use;
3.1.2 A term of 6 months from the date of delivery of the goods, in the
case of professional, or industrial, or intensive use of the products - Solzaima
means by professional, industrial or intensive use of all products installed in
industrial spaces, commercial, or whose use exceeds 1500 hours per calendar year;
3.2 A functional test of the product must be performed before finishing the
installation (plaster, masonry, coatings, paintings, among others);
3.3 No equipment can be replaced after the 1st Burn without the express
authorization of the producer;
3.4 Any product must be repaired on the site of installation without causing
