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The watch only receives calls from numbers previously set in the
contacts of the application.
The application does not update the location in real time. Selects
only LBS locations
Reason: The GPS signal is too weak to locate the watch or it is in
sleep mode. Solution: - Leave the building, with the watch and in
the application in the "MAP" function, press the "LOCATION"
function. - Please note that you can set the appropriate operating
mode for the watch in the application. This is related to the
frequency of downloading data, including location. In energy-
saving mode, data is sent once an hour. Therefore, in order to have
full real-time location control, it is recommended to use the normal
mode, which downloads data every 10 minutes.
The watch does not show the current time and date
Reason: The device failed to connect to the application server for
the purpose time update.
- If the watch shows several hours back, check and
select the appropriate time zone via the app.
- If the above does not help, please send SMS from phone to device
with the following content:
pw,123456,ntpservers,121.40.88.40,8089#
In response, the watch should send an SMS with similar content
OK. After that, restart your watch.
- Additionally, you can also send an SMS from phone to device
number with the following text:
pw,123456,time,hour.minute.second,date,year.month.day#
for example giving the current time: pw,123456,time,11.45.00,
date,2021.06.01#
Attention!
When writing an SMS, please pay attention to punctuation
marks and spaces. Entering a wrong command will result in no
response.
