16-channel H.264 DVR User Manual
1. How do I recover a forgotten password??
A: Please contact Zmodo Tech Support if you have forgotten the
password. Please set a password you will remember, or write the
password down and keep it with the DVR.
2. Why does my monitor say no signal?
A: Please confirm that the video output port or VGA port is connected to
the corresponding input on the desired monitor or television. If it says No
Signal the monitor may not be capable of displaying the resolution of the
signal the DVR is currently outputting. Try hooking up a different monitor or
follow these steps:
A. Reboot the DVR.
B. Wait about 120 seconds until it's booted all the way up.
C. Press the following buttons on the front panel:
*Menu button once.
*Down arrow once.
*Enter button once.
*Down button once.
*Right arrow once.
*Enter button once.
***Wait 5 seconds***
*Enter button once
*Up arrow once
*Enter button once
*Down arrow 3 times.
*Enter button once
***Wait 10 seconds***
*Enter button once\
D The DVR should reboot itself. This will lower the resolution to the
previous level. If resolution is still higher than what the monitor can
handle when the DVR comes back up, repeat process and it will
lower it down one more level.
3. My DVR won’t recognize the hard drive
A: If the system cannot detect the hard drive, please confirm that hard
disk data cable is connected securely along with the hard drives power cable.
If the connections are secure, the DVR is powered with the proper power
adapter, (12V3A) and the hard drive matches the requirements (3.5 low
power SATA hard drive) then please call Zmodo’s technical support.
4. Is it ok that my DVR is warm?
A: The DVR will produce a certain amount of heat as it runs. Please put
DVR in a safe place with good ventilation to avoid to damage and
increase stability and service life of the system.
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