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The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark
room. When the baby unit being viewed detects low light levels, the infrared LEDs are switched
on automatically. The images from the baby unit are in black and white, and appears on the
screen.
Notes
It is normal if you see a short white glare on your parent unit screen as the baby unit is adapting to the dark
environment.
When the infrared LEDs are on, the images are in black and white. This is normal.
Tip
Depending on the surroundings and other interfering factors, like lightings, objects, colors and
backgrounds, the display resolution may vary. Adjust the baby unit’s angle or place the baby unit at a
higher level to prevent glare and blurry display.
To keep this product working well and looking good, follow these guidelines:
Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or
fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft cloth.
DO NOT immerse the parent unit and the baby unit in water and do not clean them under the tap.
DO NOT use cleaning spray or liquid cleaners.
Make sure the baby unit and parent unit are dry before you connect them to the mains again.
When you are not going to use the baby monitor for some time, store the parent unit, the baby unit and the
adapters in a cool and dry place.
Below are the questions most frequently asked about the baby monitor.
Why does the baby
monitor not respond
normally?
Try the following (in the order listed) for common cure:
1. Disconnect the power to the baby units and the parent unit.
2. Wait a few seconds before connecting power back to the baby units and the parent unit.
3. Turn on the baby units and the parent unit.
4. Wait for the parent unit to synchronize with the baby units. Allow up to one minute for
this to take place.
Why don’t the
power-on light of the
baby unit and parent unit
go on when I switch on
the units?
Perhaps the parent unit is not connected to the power. Insert the appliance plug into the
parent unit and put the adapter in a wall socket. Then, slide the ON/OFF to switch on
the parent unit and to establish connection with the baby unit.
Perhaps the baby unit is not connected to the power. Insert the appliance plug into the
baby unit and put the adapter in a wall socket. Then, slide the ON/OFF switch to ON to
switch on the baby unit and to establish connection with the parent unit.
Why doesn’t my parent
unit charge while
connected to AC power?
Make sure the power is not controlled by a wall switch. If it does, make sure the
controlled switch is on.
Why is my screen in black
and white? The screen is in black and white during night-time or in a dark room when the night
vision feature is activated. This is normal.
Why do I get glare or
blurry display on my
screen when viewing my
baby at night?
During night-time or in a dark room, the surroundings and other interfering factors,
like lightings, objects, colors and backgrounds may affect the image quality on your
parent unit screen. Adjust the baby unit’s angle or place the baby unit at a higher level to
prevent glare and blurry display.
Why does the baby
monitor produce a
high-pitched noise?
The parent unit and baby units may be too close to each other.
Move the parent unit away from the baby units until the noise stops; OR
Turn down the volume of your parent unit.
Why does the parent unit
beep? The baby units may be out of range. Move the parent unit closer to the baby units (but
not less than 3 feet or 1 metre).
The parent unit may not have enough charge for the parent unit to perform normally.
Charge the battery in the parent unit for up to 11 hours.
The temperature of your baby’s room may be too high or too low.
Why don’t I hear a sound/
Why can’t I hear my baby
cry?
The parent unit speaker volume may be too low. Press VOL to increase the volume, or
use the parent unit menu to change sound sensitivity level to the highest level (level 5).
Why can’t I establish a
connection? Why is the
connection lost every now
and then? Why are there
sound interruptions?
The baby units may be out of range. Move the parent unit closer to the baby units (but
not less than 3 feet or 1 metre).
Other electronic and wireless products may cause interference with your baby monitor.
Try installing your baby monitor as far away from these devices as possible.
If you power on only one baby unit, your parent unit may display and the POWER LED
light flashes. Switch to the baby unit you have powered on via menu.
Frequently asked questions
Night vision
General product care
Storage
Parent unit overview
1 POWER LED light
On in green when the parent unit is
powered on and linked to the baby
unit.
Flashes when the link to the baby unit
being viewed is lost.
2TALK
Press and hold to talk to the selected
baby unit.
3Arrow keys and VOL / VOL
VOL /
Press to increase the parent unit
speaker volume.
While in a menu, press to scroll up,
or to enter an item’s sub-menu.
While zooming, press and hold to
move the zoomed image upward.
VOL /
Press to decrease the parent unit
speaker volume.
While in a submenu, press to scroll
down.
While zooming, press and hold to
move the zoomed image downward.
While in a menu, press to choose the
next item on the left.
While zooming, press and hold to
move the zoomed image leftward.
While in a menu, press to choose the
next item on the right.
While zooming, press and hold to
move the zoomed image rightward.
4MENU/SELECT
Press to enter or exit the menu.
While in a sub-menu, press to choose
an item, or save a setting.
5Microphone
6Battery indicator
On in red when the battery is charging.
Flashes when the battery is low.
7Visual sound indicators
The visual sound indicators can show the
sound level detected by the baby unit.
Sound level detected by the baby unit
One to three green lights indicate a
moderate sound level detected by
the baby unit.
Additional red lights indicate a higher
sound level detected by the baby unit
(e.g. baby crying loudly).
8 Zoom/ back
Press to zoom in or out while viewing
image.
Press to return to the previous screen.
9LCD display
10 Speaker
11 Stand
12 ON/OFF switch
Slide to turn on or off the parent unit.
13 Power jack
2
3
4
7
8
95
6
1
10
13
12
11
2
3
4
7
8
95
6
1
10
13
12
11
The dim mode is to help you save the parent unit power. Your parent unit display will dim
automatically after 10 minutes of inactivity, in which there is neither key pressed nor alert
received from the baby unit.
Note
While the screen is dimmed, any keypress or alert message will trigger the screen to return to the
preset brightness level. After 10 minutes of inactivity, it will dim again.
Dim mode
Status icons
Connection status
or displays when
strong signal strength is
detected between the baby
unit and the parent unit.
or or displays when
moderate or low signal strength
is detected between the baby
unit and the parent unit.
displays when the link
between the baby unit and
the parent unit is lost.
Current view status
Lullaby
Displays when a lullaby is
playing.
Zoom
Displays when the current
image on the parent unit has
zoomed in.
Night vision
Displays when the night vision
feature is on.
Volume off
Displays when the parent unit
speaker is turned off.
or
Real-time temperature
Displays the real-time
temperature detected by the
baby unit in Fahrenheit (oF) or
Celsius (oC) (e.g. 57
oF or 14
oC).
Parent unit icons
Main menu icons
Battery status
animates
when the battery is charging.
displays solid when the
battery is fully charged.
displays when the battery
is low and needs charging.
Speaker volume
Displays the parent unit
speaker volume level while
adjusting.
Main menu icons
Lullaby
You can select, play, or stop a
lullaby.
Brightness
You can change the brightness of
the parent unit screen.
LCD screen off timer
You can set a specific time to
turn the screen off.
VOX sensitivity
With this feature, you can
choose to hear sounds from the
baby unit all the time, or to hear
sounds that exceed a certain
level. You can use the parent
unit to adjust the microphone
sensitivity of your baby unit.
The higher the sensitivity level,
the more sensitive the baby
unit is in detecting sounds for
transmitting to the parent unit.
Sound-activated screen
When the baby unit detects no
sound, the parent unit screen
stays off to save power. Once a
sound is detected, the parent unit
screen turns on automatically. It
will then turn off again after 50
seconds of no sound detection.
Mount the baby unit on dry wall (optional)
Use a pencil to mark two holes in parallel.
Make sure they are the same distance apart
as the wall mount holes on the baby unit.
NOTESNOTE
Note
Check for reception strength and camera
angle before drilling the holes.
Items to purchase
You will need to purchase the
following items separately to mount
your baby unit:
2 screws
2 anchors
NOTESNOTE
Note
The types of screws and anchors
you need depend on the
composition of the wall.
Adjust the camera angle.
Drill two holes in the wall.
If you drill the holes into a stud, go to
step 3.
-OR-
If you drill the holes into an object other
than a stud, insert the wall anchors into
the holes. Tap gently on the ends with a
hammer until the wall anchors are flush
with the wall.
Insert the screws into the holes and
tighten the screws until only 1/4 inch
of the screws are exposed.
Align the wall mount holes on the
baby unit with the screws on the wall.
Slide the baby unit down until it locks
into place.
IMPORTANT
Please retain this booklet with your sales receipt as
proof of the date of purchase.
Customer Service
Please call our Consumer Services Department on
03306 780149 (from UK) or +44 3306 780149
(outside UK) and a service representative will be
happy to help you.
Customer service and product warranty
The crossed-out wheelie bin symbols on products and batteries, or on their respective
packaging, indicates they must not be disposed of in domestic waste as they contain
substances that can be damaging to the environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains
more than the specified value of mercury (Hg), cadmium (Cd) or lead (Pn) set out in Battery
Directive (2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August, 2005.
Help protect the environment by disposing of your product or batteries responsibly.
Disposal of batteries and product
This product is intended for use within Europe and UK.
This equipment complies with the essential requirements to EU’s Radio Equipment
Directive (2014/53/EU) and the UK’s Radio Regulations 2017 on radio systems and
telecommunication equipment.
Vtech Telecommunications Ltd. hereby declares that
this Video Monitor VM320 is in compliance with the essential requirements and other
relevant provisions of EU’s Radio Equipment Directive (2014/53/EU) and UK’s Radio
Equipment Regulations 2017.
The Declaration of Conformity for the VM320 is available from
www.vtechbabycare.com.
Declaration of Conformity
Temperature
You can turn on the temperature
alert tone so that the parent
unit beeps whenever the room
temperature detected by the
baby unit falls outside of the
desired temperature range.
You can choose in Fahrenheit (oF)
or Celsius (oC) as the temperature
format displayed, or set the
maximum/minimum temperature
limit for alerts.
The maximum limit is between
25oC and 39oC. The default
maximum limit is 29oC .The
minimum limit is between 10oC
and 24 oC. The default minimum
limit is 14oC.
Warning icons and messages
/No Link to
Camera
The selected baby unit is out
of range or is turned off.
/Battery low at
Parent Unit
The battery is empty and
needs to be recharged.
/Temperature
too high
or
/Temperature
too low
The temperature detected by
the baby unit is higher/lower
than the desired temperature
alert range.
The parent unit is searching
for baby units.
The parent unit is connected
to AC power.
This warranty is valid for the UK and Eire only. For products purchased outside
the UK and Eire, please contact your local distributor or place of purchase.
PRODUCT WARRANTY
PRODUCT REGISTRATION
P
R
O
D
U
C
T
W
A
R
R
A
N
T
Y
ONE
YEAR Thank you for choosing this quality product from VTech.
We hope it will bring many hours of entertainment,
imaginative play and learning.
1. The product detailed above is covered by a one year warranty from the date of purchase,
against any defects in materials or workmanship.
2. The product may be returned to the place of purchase. Alternatively the product can be
returned to VTech Electronics Europe plc (see address below), with proof of purchase,
without proof of purchase no replacement will be provided.
3. VTech Electronics Europe plc will examine the product and if it is found to be defective
due to faulty materials or workmanship, will replace the product at their discretion.
4. If the product covered by this warranty is damaged due to misuse, modification or
unauthorised repair, or because of faulty batteries, battery discharge or incorrect
electrical connections, then this warranty becomes void.
5. This warranty is personal to the original purchaser and is not transferable.
6. Breakages to the LCD screen are not covered by the warranty.
7. Returns to VTech Electronics Europe plc should include a cheque or postal order for
£1.50 towards the cost of return postage and packaging.
8. Products returned to VTech Electronics Europe plc, should be addressed as follows and
packed carefully to avoid damage in transit (Please do not include batteries or adaptor).
Please include details of the fault together with your name and address.
9. To keep an online record of your warranty, please register your product online at www.
vtech.co.uk/warranty
Vtech Electronics EU PLC, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane, West
Hallam, DE7 6HE
THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT
CONSUMERS’ STATUTORY RIGHTS.
UK
Visit www.vtech.co.uk/clubvtech/login
to register your VTech product
By joining the VTech Club you can also enter competitions, find
out about news and events, seek expert advice for parents and
let your kids play fun learning games and activities.
Manufacturer: VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, Block 1, 57 Ting kok Road, Tai Po, Hong Kong.
Importer: VTech Electronics Europe plc
Napier Court, Abingdon Science Park, Abingdon, Oxon, OX14 3YT, U.K.
1Pair hole
Your baby units and parent unit
provided are already paired.
2POWER LED light
On when the baby unit is turned on
and is paired to the parent unit.
Flashes when the baby unit is not
being viewed;
or when the link to the parent unit is
lost.
3Microphone
4Camera
5Infrared LEDs
6Light sensor
7 ON/OFF switch
Slide to turn on or off the baby unit.
8Speaker
9Power jack
10 Wall mount holes
Baby unit overview
8
97
1
3
4
5
2
6
10
3
Using the baby monitor (Cont’d)
Temperature alert tone
You can turn on the temperature alert tone so that the parent unit will emit an alert tone if
the detected temperature is out of range.
1. Press when the parent unit is inactive.
2. Press or to choose , then press .
3. Press or to choose , then press or .
4. Press or to choose or , then press to confirm your selection.
Temperature format
You can choose to display the temperature in Fahrenheit (oF) or Celsius (oC).
1. Press when the parent unit is inactive.
2. Press or to choose , then press .
3. Press or to choose , then press or .
4. Press or to choose or , then press to confirm your selection.
2

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