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9. Alexa Voice Commands Not Working
Check Internet Connection: Ensure that your Fire TV is connected to the internet, as Alexa
relies on an active connection.
Update Alexa App: Go to Settings > Applications > Manage Installed Applications and update
the Alexa app if necessary.
Re-pair the Remote: Press and hold the Home button for 10 seconds to reconnect the remote
to the Fire TV.
10. Video Playback Issues (Buffering or Low Quality)
Check Internet Speed: Slow internet speeds can affect video playback. Run a speed test on
another device to check your internet speed. For HD streaming, we recommend at least 5 Mbps.
Restart Device: Restart the Fire TV device to resolve temporary buffering issues.
Lower Streaming Quality: Go to Settings > Preferences > Data Monitoring > Set Video Quality,
and select ‘Good’ or ‘Better’ to reduce data usage and improve playback.
Pause Other Internet Activity: If other devices are using bandwidth (e.g., downloads or
streaming), pause those activities to free up more bandwidth for the Fire TV.
32 Technical specifications
