No power
1. Check if the battery have been inserted properly.
2. Check if the player is switched ON.
3. Check if the player has run out of battery.
4. Connect the player with charger or PC via USB and check again.
5. If the player still cannot be charged, please contact the service
center.
No sound is heard from earphone
1. Check if volume is set to “0”.
2. Check if earphone plug is clean and being connected firmly.
3. Make sure music files are not corrupted.
Noise
1. Check if earphones are connected securely.
2. Check if earphones plug is clean, residue attached on earphones
plug may cause unnecessary noise.
3. Check if audio source is not damaged. Try to play other audio
files for comparison. Damaged audio files could cause unnecessary
noise and cause skip track.
Display characters corrupted
1. Check if the correct display language is selected.
Problem with downloading files
1. Check if the player is connected to PC properly.
2. Check if the player’s memory is full.
3. Check if USB cable is working properly.
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