IMPORTANT INFORMATION
TROUBLESHOOTING
Q My computer is not recognizing the Saitek Gaming Keyboard – what’s wrong?
A 1. Have you installed the drivers on the CD supplied with this product?
2. Check the cable connections. Unplug your keyboard and plug it back in, making certain that it is securely
attached.
3. Have you tested your keyboard? Please refer to the "How to Test Your keyboard" section in this manual for
further information
Q2 The game I am playing does not recognize my keyboard - what's wrong?
A 1. Ensure that you have conducted the checks in Q1 [above]
2. Does the game you are playing offer support for game controllers? Please refer to the "Enabling Your
Controller in Game" section in this manual for further information.
HOW TO TEST YOUR KEYBOARD
• You can do this at any time by Clicking on Start, then Settings and selecting Control Panel in Windows (XP
users may only need to click on Start and then Control Panel)
• Look for an icon called either Game Controllers or Gaming Options (XP users may have to click Printers
and Other Hardware first).
• Open the Game Controllers/Gaming Options window then the name of your keyboard should show up.
• Click on Properties and this will bring up the test screen.
• Pressing the keyboard’s buttons should result in a response in this screen; if there is a response you know that
the keyboard is functioning correctly.
A WORD ON DRIVER UPDATES
From time to time there may be updates to the driver and programming software for this product.
You can check for the latest software updates by visiting the Saitek website and clicking on Downloads. A drop
down menu will appear. Select Drivers and Software.
FOR WINDOWS® XP USERS; DYNAMIC UPDATES
If you are using the SST Programming software then you will need to obtain an updated version to work with the
new drivers that you have downloaded from Windows update. To obtain the new version of the software, open the
Game Controllers icon in Control Panel, select the controller in the window and click Properties. At the top of the
Properties window click the About tab and you will see a link that says "Click here to download the SST
Programming Software". Click on the link and Windows will give a download prompt asking if you want to open the
file or save it. Choose to save it to your preferred location on your computer's hard disk and the file will start
downloading. Once the file has downloaded, find it on your hard disk and double click on it to install the
programming software.
ENABLING YOUR KEYBOARD AND KEYPAD IN GAME
Most games support game controllers, which you can enable by using a [control] options menu within the Main
Menu of the game itself.If you are having trouble working out how to do this or if you're unsure whether the game
being used supports game controllers, please refer to the user manual for that game for more help.
NOTE: Even if the game you are using does not support game controllers, it is possible to make the controller work
in that game using the Saitek Smart Technology programming software (only installed if you chose to be an
Advanced User when installing). Using the programming software allows you to program your controller with
keyboard and mouse commands, enabling it to work in those games that only have support for keyboards and
mice. For help using this powerful programming software, consult the Programming Your Saitek Controller with
Saitek Smart Technology Programming Software section in this manual.
