Terms and Conditions for United Kingdom & Ireland only
In order to apply the guarantee, you should contact the Sagemcom Helpdesk or the retailer where you purchased the equipment. Proof of purchase will
be required in either case.
Please make sure that you use your equipment only for the purpose for which it was designed and under normal usage conditions.
Sagemcom do not accept any liability for the equipment if used outside the frame of its original designed purpose or any consequence that may arise
from this usage.
Should any malfunction arise, the Sagemcom Helpdesk or your retailer will advise you how to proceed.
A) General Guarantee conditions
Sagemcom undertakes to remedy by repair or exchange at its own convenience, free of charge for labour and replacement parts, any defects in the
equipment during the guarantee period of 12 (twelve) months or 3 (three) months for accessories, from the date of original invoice of the Equipment,
where those defects are a result of faulty workmanship.
Unless the customer has concluded with Sagemcom a maintenance contract in respect of the equipment which specifically provides for repairs to be
carried out at the customer`s premises, the repairs will not be carried out on the equipment at the customer premises.
The customer must however return the defective equipment at his/her own expense, to the address supplied by the Sagemcom Helpdesk or by the
retailer.
In the case that a product needs to be sent in for a repair, it must always be accompanied by a proof of purchase (which is not altered, written on or in
any way made illegible) showing that the product is still under guarantee. In the case that no proof of purchase is enclosed, the Sagemcom repair centre
will use the production date as its reference for establishing the guarantee status of the product.
Apart from all legal obligatory rules, Sagemcom, do not give any Guarantee, either implicit or explicit which is not set force in the present section, and
can not be held responsible for any direct or indirect, material or immaterial damage, either in or out of the frame of the present guarantee.
If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to an obligatory rule applicable to consumers pursuant to
their national legislation, such invalidity or illegality shall not impair or affect the remaining provisions or parts of this guarantee.
This guarantee does not affect the Customer statutory rights.
B) General Guarantee conditions
Sagemcom shall have no liability under the guarantee in respect of:
• Damage, defects, breakdown or malfunction due to one or more of the following:
-Failure to properly follow the installation process and instructions for use
-An external cause to the equipment (including but not limited to: lightening, fire, shock, vandalism, inappropriate conditions of electrical network or
water damage of any nature)
-Modifications made without the written approval of Sagemcom
-Unsuitable operating conditions, particularly of temperature and humidity
-Repair or maintenance of the equipment by persons not authorised by Sagemcom
• Wear and tear from normal daily use of the equipment and its accessories
• Damage due to insufficient or bad packaging of equipment when returned to Sagemcom
• Usage of new versions of software without the previous approval of Sagemcom
• Work on any equipment or software modified or added without the prior written consent of Sagemcom
• Malfunctions not resulting from the Equipment or from software installed in user workstations for the purpose of use of the equipment.
• Communication problems related to an unsuitable environment including:
-Problems related to access and/or connection to the Internet such as interruptions by access networks or malfunction of the line used by the
subscriber or his correspondent
-Transmission faults (for example poor geographical coverage by radio and TV transmitters, interference or poor line quality)
-Local network faults (wiring, servers, workstations) or the failure of the transmission network (such as but not limited to interferences, fault or poor
quality of the network)
-Modification of the parameters of the cellular or broadcast network carried out after the sale of the Product
• Normal servicing (as defined in the user guide supplied with the equipment) as well as malfunctioning due to servicing not being carried out. Servicing
costs are in any event always borne by the customer.
• Malfunctions resulting from the usage of products, consumables or accessories not compatible with the equipment.
C) Out of Guarantee Repairs
In the cases set forth in B) as well as after expiry of the guarantee period, the customer must ask the Authorised Sagemcom Repair Centre for a cost
estimation prior to work being carried out. In such cases, the repair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with the customer and only for the United Kingdom and Ireland.
www.sagemcom.com
The CE label confirms that the product complies with the 1999/5/EC regulations of the European Union Parliament
regarding wireless systems and telecommunications.
The declaration of compliance may be looked up on the www.sagemcom.com website section «support» or can be obtained
from the following address :
Sagemcom Broadband SAS
250, route de l'Empereur - 92848 Rueil-Malmaison Cedex - France
Packaging
The logo (green point) on the packaging means that a fee is paid to an authorised national organisation to improve packaging
recycling and the recycling infrastructure. Follow the local sorting regulations for this type of waste product in order to improve
recycling.
Batteries
If your product contains batteries, they must be disposed of at the designated collection points.
The product
The crossed out dustbin displayed on the product signifies that it belongs to the electrical and electronic equipment group. The
European regulations request you to carry out your own selective recycling collection at:
- the sales outlet when you buy a similar new device.
- the collection points available in your area (recycling centres, sorting points, etc).
This means you participate in the recycling and valorisation of used electric and electronic goods which would otherwise have
a negative impact on the environment and health.
ANSWERING MACHINE
7
ENVIRONMENT
CE
9
GuARANTEE
11
10
8
GENERAL INFORMATION
For more information,
refer to the complete user manual available online at
www.sagemcom.com
in the section
«support».
For your personal safety, never place your handset on the charger cradle without the cover, or without the battery cover, you
could get an electric shock.
To avoid damaging your handset, only use the supplied battery. Insert the batteries in the handset battery compartment
respecting polarity.
At the end of its useful life, battery must be disposed of according to the recycling instructions presented in the «Environment»
section of this booklet.
To avoid damaging your hearing, do not listen with a high volume for extended periods.
Do not attempt to remove the screws or open the cover. Any internal element of the device can be repaired by the user.
Only use the supplied power adapter, connect it to the base socket according to the installation instructions provided in this
booklet and the indications on the identification label affixed to it (voltage, current, electric network frequency). As a safety
measure, you can use the power adaptors to cut off the 230V current in case of danger. They must be located near to the device,
and must be easily accessible.
Your telephone must not be installed in a humid room (wash room, bathroom, laundry room, kitchen, etc.) unless it is 1.50 m
away from a water point, or outside. Your telephone must be operated at temperatures ranging from 5°C to 45°C.
In areas where storms are frequent, we recommend that you protect your telephone line using a surge protection device against
overvoltages.
This equipment does not function in the case of an electric network shutdown: For the emergency calls, use a self-contained
cord telephone.
Your DECT telephone has an inside radio range of about 50 meters and up to 200 meters in open space. The immediate presence
of metal parts (of a television for example), or of any electric appliance may result in range reduction.
Zones without reception may appear owing to elements in the building. This can cause brief interruptions in the conversation,
caused by faulty transmission.
This product is intended to be connected to the public analogical telephone network of any British and Irish network operator.
Only use the supplied telephone cord. In case of a problem you must first contact your reseller.
Some sensitive medical equipment and safety equipment may be affected by the radio-frequency transmissions of your
telephone. In all cases, we ask that you respect the safety recommendations.
The anti-skid pads in the base and the handset do not leave traces on your furniture and ensure stability. However, Given the
diversity of lacquers and varnishes used by the furniture manufacturers, it cannot be excluded that traces is left on furniture
surface. Sagemcom Broadband SAS decline all responsibility in any such cases of damage.
Batteries must be disposed of in accordance with the instructions in the «Environment» chapter.
Accept the call
2
This product contains opensource code, the sources are available on the website:
http://www.opensource.sagemcom.com
The Intercom call is only possible when multiple handsets are registered on the same base.
Access the
«Answer phone»
menu
1
Use the control icons
to read messages
2
Calling the person who left you
a message (if the phone number
is available)
Delete the message currently playing
The icon appears on the status bar when you received one or several message(s) on your answering machine.
What does time-out connection base mean ? Ik can connect with the internet but can't make incoming and outgoing phone conversations. Can anybody help ?
Gesteld op 23-6-2023 om 13:06
Ik heb nog een Sagemcom Alium, tot voor kort werkte het perfect maar na het wegvallen van de stroom krijg ik steeds het bericht 'time out basisverbinding, de basis is bezig probeer het later nog eens. Ik kan op het internet met de telefoon maar kan geen uitgaande en inkomende telefoongesprekken voeren. Weet iemand wat ik kan doen ?
Gesteld op 23-6-2023 om 12:42
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