13
EN
12
EN
If the volume is still too low, select another
Tx Slide Switch setting (refer to the Quick
Start Guide).
Incorrect Try other Configuration Dial settings on
Configuration Dial the base unit.
setting for your
telephone
PROBLEM
I can hear a dial tone in more than one configuration position
Possible Cause Solution
Telephone will work Use the position that sounds best to you
in more than one and the person you call.
Configuration Dial
position
PROBLEM
I tried all four positions on the Configuration Dial and cannot hear
a dial tone in any position.
Possible Cause Solution
CS50 Wireless Check that the telephone is connected to
Headset System is the base unit’s Telephone Cable Port.
not connected
correctly Check that the handset is connected to
the base unit’s Handset Cable Port.
You may have an Call your supplier or local Plantronics
office incompatible for help.
phone
The telephone line Reconnect the handset to the telephone
is dead and test.
PROBLEM
Receive sounds distorted.
Possible Cause Solution
Listen volume too If your telephone has a receive
high on your volume control, lower this until
telephone the distortion disappears.
If the distortion is still present, lower the
Listen Volume Adjust on the headset.
If the distortion persists, select another
Rx Slide Switch setting (refer to the
Quick Start Guide).
PROBLEM
I can hear too much background conversation, noise or sidetone.
Possible Cause Solution
Speak volume is Lower the Speak Volume by adjusting the
too high Speak Volume control on the base unit.
If the volume is still too high, select
another Tx Slide Switch Setting (refer to
the Quick Start Guide).
PROBLEM
Sudden loss of audio, continuous noise or distorted audio on
receive.
Possible Cause Solution
Software reset Press the Talk Button (20) twice.
required
If the problem persists perform a System
Reset refer to instructions on page 16.
