ONE FOR ALL Telephone Upgradable Technology
Your Topline 5 contains a unique feature which allows new codes to be added
simply by holding it to your telephone. In a matter of seconds, our magnetic
coupling technology quickly and reliably transfers information to the Topline 5
without complex plugs, adapters or attachments. This means, as you buy new
products in the future, the Topline 5 will never become obsolete.
Simply ring our Consumer Help-Line and one of our customer service
representatives will assist you through the entire process of upgrading your
Topline 5. To ensure the process goes smoothly, here are a few steps to follow:
1. Write down the brand name(s) and model number(s) of your device(s)
in the space provided on page 26 before you call.
2. Ring our Consumer Help-Line and explain which device(s) you would
like added to your Topline 5.
3. After our customer service agent records the brand name(s) and model
number(s) of your device(s), he/she will ask that you hold the Topline 5
to the earpiece portion of your telephone.
In doing this, the information needed for your device is transferred
through the telephone into your Topline 5 in a matter of seconds.
Please note, mobile telephones, cordless telephones and speaker
telephones are not recommended.
4. After your Topline 5 has been upgraded by telephone, stay on the line.
Our customer service agent will ensure that your Topline 5 is working
properly with your device(s) and answer any other questions you may have.
CUSTOMER SERVICE
28
