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Ninja Luxe Cafe ES600 series Handleiding

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Why am I not getting any crema?
• Coee is tamped too lightly: When tamping, make sure to place the portafilter on a level surface.
Place the assisted tamper inside the funnel and push down on the tamper until you feel it contact the
funnel.
• The grind size is too coarse: Let the brew time out and follow the recommended grind setting on your
next brew.
• Coee beans are not fresh: Bean freshness will impact the crema quality. When purchasing coee
beans, it’s best to buy a bag with a “Roasted On” date rather than a “Best Before” date to ensure
quality and freshness. We recommend you use coee beans within 20 days of the “Roasted On” date.
• Basket may be clogged/holes are blocked: Ensure you are cleaning the baskets frequently. Make sure
none of the holes in the bottom of the basket are clogged with grounds.
Why does the drip tray fill quickly?
• To ensure the machine maintains the ideal pressure for espresso, during a brew, some water will
bypass into the main drip tray. This is normal.
• The machine will automatically purge water from the steam wand into the main drip tray after each
froth. This is to clean the inside of the steam wand.
• The main drip tray is designed to hold the water bypass from the creation of up to 6 cappuccinos.
Why does the machine make a pulsing/thumping sound while brewing?
• Not enough water in the reservoir: Ensure the water reservoir is filled up to the min. line.
• The water reservoir is not seated firmly: Check that the water reservoir is firmly seated in its place on
the back of the machine.
• If the reservoir has water filled over the min. line and is seated firmly, some water pump noise is
considered normal.
• You may also hear this noise while frothing. This is normal.
Machine is leaking.
• The machine will automatically purge water from the steam wand into the main drip tray after each
froth. This is to clean the inside of the steam wand.
• Drip tray is full: Check the empty indicator to see if you need to empty the main drip tray. Follow the
instructions under the Cleaning & Maintenance section.
• The water reservoir is not seated firmly: Check that the water reservoir is firmly seated in its place on
the back of the machine.
• Group head seal needs to be replaced: Call Customer Service at 1-877-646-5288.
Machine has no power.
• Ensure the machine is plugged into a working outlet.
• After plugging the machine in, press the POWER button.
• To save power, the machine will automatically shut o after 20 minutes.
There are no coee grounds coming from the grinder.
• Check if you have beans in the bean hopper.
• Press START GRIND to begin grinding.
• If there are beans in the bean hopper and you are getting an ADD BEANS notification, unplug the
machine and gently push the beans down toward the burrs.
• Ensure the bean hopper is securely and properly inserted.
• Ensure the portafilter with the funnel assembled is properly installed into the grinding cradle. Remove
and reinsert to ensure it is installed correctly.
• Using the cleaning brush, clear out any material sitting inside the grinding cradle.
Grinder is making a loud noise.
• If the grinder is making a loud noise, it could be due to unintended debris. Use only whole beans in
the grinder and avoid putting cold or frozen beans in.
Portafilter will not insert into group head.
• Portafilter is not properly aligned: Place the portafilter into the group head by aligning the orange dot
on the portafilter with the orange dot on the group head. Fasten the portafilter into the group head
until the orange dot on the portafilter aligns with the lock arrow on the group head.
• Coee is tamped too lightly: When tamping, place the portafilter on a level surface. Place the assisted
tamper inside the funnel and push down on the tamper until you feel it contact the funnel.
Unable to lock bean hopper in position.
• This may be caused by the grinder being blocked by beans or moisture clogging the grinder. Try
clearing any beans blocking the grinder and ensure the grinder is dry and free from moisture.
I matched the grind setting, but the output was not good.
• Refer to Dialing in Your Grinder for Proper Extraction section.
TROUBLESHOOTING GUIDE CONT.
Bean hopper will not fit back onto the machine.
• Ensure beans on top of the grinder are not blocking the hopper from seating properly. If beans are
blocking the hopper, you may need to clear them before reseating the hopper on the machine.
Milk froth is not hot enough.
• The milk froth temperature is dependent on the froth style selected. COLD FOAM, denoted by a snowflake
next to the milk jug, will not get hot.
• Steam wand is clogged.
• Remove tip of wand with the wrench on the brush.
• Use needle on the bottom of cleaning brush to clean inside of wand.
• The Additional Settings menu oers options to customize the froth temperature and is accessible by
pressing and holding the SIZE button for 3 seconds.
• Select option _h07 Froth Temperature: this allows you to adjust the frother temperature to low (L),
medium (M), or high (H). Use the center dial to make your selection, then hold the SIZE button for 3
seconds to exit the menu.
Milk froth is too thin or thick.
• Change the froth setting using the froth dial. Refer to the Frothing section for more information on froth
settings.
• Milk type: Dierent milks have dierent fat contents. The higher the fat content of the milk, the thicker the
froth will be.
• Dairy vs Plant Based: To improve the overall quality of the froth, select DAIRY or PLANT-BASED milk with
the MILK TYPE button based on the milk type you are frothing.
• For additional froth information, refer to the Best Frothing Practices section.
My drink is smaller/larger than expected.
• If you’re brewing an espresso drink, you can change the grounds-to-water ratio. Please refer to the
Additional Settings section.
• If you’re brewing a coee drink, select the desired size using the SIZE button before grinding.
• Basket may be clogged/holes are blocked: Ensure you are cleaning the baskets frequently. Make sure
none of the holes in the bottom of the basket are clogged with grounds.
• The machine needs to be descaled: Follow the instructions under the Cleaning & Maintenance section.
My grinder is jammed.
• The grinder becomes jammed when the machine is unable to grind due to grind size being too fine for
hard textured beans such as light roasts. If you see the add beans indicator lit up while beans are in the
hopper, you can confirm a jam by removing the bean hopper, seeing both whole beans and bean particles
on the burr grinder.
• To clear out a jam, first, remove and empty out the bean hopper. Reinstall the bean hopper, lock it and
set the grind size to 25. With the portafilter in the grinding cradle, press and hold start grind. This should
grind away and remove any material in the grinder that is causing the jam. If this fails to resolve the jam,
please contact customer service.
My grinder is clogged.
• A clog is when the grinder has a buildup of residue or grounds. Often occurring from the frequent use of
oily or softer beans, such as dark roasts. This will be indicated by a low output of coee grounds and the
add beans indicator lit while there are beans in the hopper.
• To clear the clog, first, turn o and unplug the machine. Remove and empty out the bean hopper. With the
cleaning brush, carefully brush out the inside of the grind shoot, using either the bristles or the backside
of the brush to loosen the clog. The grounds residue should loosen and grinding should operate normally
once the bean hopper is reinstalled and the machine is plugged back in. If not, please contact customer
service. To prevent further clogging, ensure the grinder is set to the recommended grind size.
NOTE: If you press the Start Grind button and
the grinder does not start and you do not hear any
noise from the machine. Turn o your machine and
allow for the machine to fully cool for 10 minutes
before attempting to initiate another grind.
NOTE: For best practice, if changing bean
type, reset Barista Assist Technology using the
instructions in the "Additional Settings" menu,
prior to dialing in the new beans.
NOTE: Avoid using flavored beans. Added
oils and sugars on the beans can increase
residue build up in the grinder, increasing the
recommended frequency of cleaning.
… 15

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