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In case of demands contact the Service Hotline:
PRODOMUS Vertriebsgesellschaft mbH
Customer Service (Kundendienst)
Landsbergerstrasse 439
81241 Munich, Germany
Service Hotline: 0049 (0) 89 3000 88 – 21
Service Fax: 0049 (0) 89 3000 88 – 11
An exact description of the complaint reduces the processing time.
We apologise for any inconvenience, that any claims of good-will are excluded:
- after expiry of the lifetime due to the construction and especially for batteries,
accumulators, electric lamps etc.
- for consumption accessories and wear parts such as driving belts, motor coals, tooth
brushes, grinding attachments, dough hooks, beaters, mixer attachments, round cutters
etc.
- in case of breakage, as e.g. glass, porcelain or plastic
- in case of damages in transport, misuse, as well as
- in case of lack of care, cleaning and maintenance and in case of non observance of
operation or mounting instructions
- in case of chemical and/or electrochemical effects
- in case of operation with wrong type of current respectively voltage and in case of
connecting to unsuitable power sources
- in case of abnormal environmental conditions and in case of strange operation
conditions
- as well as then, if repairs or illegal abortions are made by persons, who are not
authorised by us or
- if our appliances are equipped with spare parts, supplementary parts or accessories,
which are not original parts or
- if contact with unsuitable material have caused the damage
Subject to technical alterations
Version 03 / 2009