English
63
Troubleshooting
What should you do if ?
Solutions
Possible causes
Problems
•
Problem with the water tank
•
Trays incorrectly positioned
No coffee is
coming out of the
flow head
Your espresso has
an unpleasant taste
•
The nozzle is blocked or clogged up
with limescale
•
The container is unsuitable
•
You are not using the right milk
You cannot froth
the milk
•
Coffee bean compartment empty :
the cycle has been interrupted
Only some of the cof-
fee has been brewed
•
Insufficient preheating time
•
The cups are cold
The coffee is not
hot enough
•
Unsuitable grind settingThe coffee only
comes out in drips
The grinder is
making an abnormal
noise
•
Coffee bean compartment empty
•
A foreign body has found its way
into the grinder
You cannot replace
the trays and/or the
grounds tray is
wedged in the
machine
•
The trays were removed before the
completion of a cycle
• Try a different batch of coffee
•
Use filtered or bottled water
•
Your coffee is stale or too acidic
•
Your water contains chlorine
•
Check that the tank is correctly
positioned
•
Fill the tank with water
•
Check the position of the trays
•
Change the setting to a coarser
grind
•
Clean the nozzle (p.59) and/or
descale your appliance (p.61)
•
Use a tall, narrow container
(e.g. small jug)
•
Use cold whole or semi-skimmed
milk
•
The * indicator must be continuously
on and not flashing
•
Preheat them using the hot water
nozzle (p.57)
•
Fill the coffee bean compartment
•
Fill the compartment
•
Take the appliance to an approved
repair service
1)
Remove the drip tray and the
grounds drawer. Gently lift out the
grounds tray
2)
Put the drip tray and the grounds drawer
(minus the grounds tray) back in the
appliance and wait
➣
3)
Now put the grounds tray back
