Accessory Ordering Information
for all countries
To order Lowrance accessories such as power cables or transducers,
please contact:
1) Your local marine dealer or consumer electronics store. Most quality
dealers that handle marine electronic equipment or other consumer
electronics should be able to assist you with these items.
To locate a Lowrance dealer near you, visit our web site,
www.lowrance.com and look for the Dealer Locator. Or, you can consult
your telephone directory for listings.
2) U.S. customers: LEI Extras Inc., PO Box 129, Catoosa, OK 74015-0129
Call 1-800-324-0045 or visit our web site www.lei-extras.com.
3) Canadian customers can write:
Lowrance/Eagle Canada, 919 Matheson Blvd. E. Mississauga, Ontario
L4W2R7 or fax 905-629-3118.
Shipping Information
If it becomes necessary to send a product for repair or replacement, you
must first receive a return authorization number from Customer
Service. Products shipped without a return authorization will not be
accepted. When shipping, we recommend you do the following:
1. Please do not ship knobs or mounting brackets with gimbal units.
2. If your unit saves sonar logs or GPS data files to memory cards,
make sure you have saved the data to a memory card and that the card
has been removed from the unit, otherwise your data will be lost.
3. If you are sending a check for repair, please place your check in an
envelope and tape it to the unit.
4. For proper testing, include a brief note with the product describing
the problem. Be sure to include your name, return shipping address
and a daytime telephone number. An e-mail address is optional but
useful.
5. Pack the unit in a suitable size box with packing material to prevent
any damage during shipping.
6. Write the Return Authorization (RA) number on the outside of the
box underneath your return address.
7. For your security, you may want to insure the package through your
shipping courier. Lowrance does not assume responsibility for goods
lost or damaged in transit.
