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IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO
NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state or province to province.
Hassle-Free Replacement Warranty –
50 United States and District of Columbia
We’re so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your coffee maker should
fail within the first year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to your
door free of charge and arrange to have
your original coffee maker returned to us.
Your replacement unit will also be covered
by our one year limited warranty. Please
follow these instructions to receive this high-
quality service.
If your KitchenAid® coffee maker should fail
within the first year of ownership, simply call
our toll-free Customer Satisfaction Center at
1-800-541-6390 Monday through Friday,
8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m. Give the consultant your
complete shipping address. (No P.O. Box
numbers, please.)
When you receive your replacement coffee
maker, use the carton and packing materials
to pack up your original coffee maker. In the
carton, include your name and address on a
sheet of paper along with a copy of the
proof of purchase (register receipt, credit
card slip, etc.).
Hassle-Free Replacement Warranty – Canada
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid® brand that, if your coffee
maker should fail within the first year of
ownership, KitchenAid Canada will replace
your coffee maker with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this high-quality
service.
If your KitchenAid® coffee maker should fail
within the first year of ownership, take the
coffee maker or ship collect to an
Authorized KitchenAid Service Centre. In the
carton include your name and complete
shipping address along with a copy of the
proof of purchase (register receipt, credit
card slip, etc.). Your replacement coffee
maker will be returned prepaid and insured.
If you are unable to obtain satisfactory
service in this manner call our toll-free
Customer eXperience Centre at
1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
How to Arrange for Warranty Service in Puerto Rico
Your KitchenAid® coffee maker is covered by
a one-year limited warranty from the date of
purchase. KitchenAid will pay for
replacement parts and labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
Take the coffee maker or ship prepaid and
insured to an Authorized KitchenAid Service
Center. Your repaired coffee maker will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in this
manner, call toll-free 1-800-541-6390 to
learn the location of a Service Center near
you.
