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english
Jabra link™ 850 User manUal
6. faQs aNd trOubLeshOOtING
Q Why do I not hear a dial tone when the headset is connected?
A Check the following:
• Ensure the telephone cable is connected to the telephone port on the Jabra LINK 850, and that the headset is
connected to the QD cable port.
• Ensure the USB cable is connected correctly to the PC for power.
• Ensure the Target phone switch on the base of the Jabra LINK 850 is set to the correct telephone type (desk
phone, or softphone).
• Check the clear dial tone setting, and adjust if needed. Refer to section 3.1 of this manual for more
information.
Q Why does the person I am calling have diculties hearing me?
A Check the following:
• Make sure that the Microphone mute is not on.
• Ensure the microphone volume is not too low. Adjust the microphone volume using the microphone volume
control on the base of the Jabra LINK 850.
• Check the position of the headset microphone boom arm and ensure it is positioned not more than 2 cm from
your mouth
• Ensure the target phone switch on the base of the Jabra LINK 850 is set to the correct telephone type (desk
phone, or softphone).
• Ensure the clear dial tone switch on the base of the Jabra LINK 850 is set to the correct position. Refer to ‘3
Conguring the desk phone audio’.
Q Why is there an echo in my headset when I talk?
A The microphone volume may be too high. Adjust the microphone volume using the microphone volume
control on the base of the Jabra LINK 850.