Futurewei Technologies, Inc. Limited
Warranty
Futurewei Technologies, Inc. (“Huawei”) represents and
warrants to the original purchaser (“Purchaser”) that
Huawei’s phones and accessories (“Product”) are free
from material defects, including improper or inferior
workmanship, materials, and design, during the designated
warranty period, and subject to the following terms and
conditions, when used normally and in accordance with all
operating instructions:
1. Warranty Period: Coverage under this warranty is
limited to the following time periods:
a)Phone: a period of 12 months from the date of
purchase.
b)Battery and Charger: a period of 12 months from the
date of purchase.
c)Other accessories (If included in the box set): a period
of 3 months from the date of purchase.
2. This limited warranty only applies to products
manufactured by or for Huawei and that can be identified
by the “Huawei” trademark, trade name, or logo affixed to
them. The limited warranty does not apply to any
non-Huawei products or software.
3. The Warranty extends only to Purchasers who
purchased the Product in the United States of America and
is not assignable or transferable to any subsequent
purchaser/customer.
4. During the limited warranty period, Huawei will repair or
replace at Huawei’s sole option, any parts of the Product
that are defective or malfunction during normal usage.
Huawei reserves the right to use new or refurbished
replacement parts in repair of the Product.
5. This limited warranty covers only the costs of parts and
labor. Other related costs such as shipping and delivery
costs may be born by purchaser at Huawei’s option.
6. At Huawei’s request, Purchaser must prove the date of
the original purchase of the Product by a dated bill of sale
or dated itemized receipt.
7. This warranty does not cover damage resulting from:
a)Abuse, accident, misuse, improper storage, exposure
to liquid, moisture, or dampness;
b)External causes such as from collision, fire, flooding,
sand, dirt, windstorm, lightning, or earthquake;
c)Exposure to extreme weather conditions, Acts of God,
theft, blown fuse, or improper use of any electrical
source;
d)Computer or internet viruses, bugs, worms, Trojan
Horses, cancelbots;
e)Use with non-Huawei products or products not
recommended for use with Huawei products;
f)normal wear and tear of the equipment;
g)Usage of equipment other than its normal and
customary manner;
h)Improper testing, operation, maintenance, installation,
or any alteration or modification of Product;
i)Consumable parts, such as batteries, unless damage
has occurred due to a defect in Huawei materials and
workmanship;
j)Service performed by anyone who is not a Huawei
representative or an authorized Huawei service provider;
k)Other acts which are not the fault of Huawei, including
damage caused by shipping;
l)Cosmetic damages, including but not limited to dents
or scratches in decorative, structural, or non-operative
parts resulting from normal customer use;
m)Spillage of food or liquid, corrosion, rust or incorrect
voltage; and
n)The defective function of the cellular system or
inadequate signal reception by the external antenna, or
viruses or other software problems introduced into the
Product.
8. Huawei does not warrant that the operation of this
product will be uninterrupted or error-free.
9. This warranty will also be null and void in any of the
following events:
a)The serial number or warranty seal on the equipment
has been altered, defaced or removed;
b)Any term contained in this warranty has been altered
or modified in any way without prior written consent of
Huawei;
c)Huawei has not been notified by Purchaser of the
alleged defect or malfunction of the Product during the
applicable warranty period.
10. If Product is returned to Huawei after the expiration of
the warranty period, Huawei's normal service policies shall
apply and Purchaser will be charged accordingly.
a)Huawei assumes no obligation or liability beyond that
which is expressly provided for in this limited warranty.
b)All warranty information, pricing, product features and
specifications are subject to change.
11. This limited warranty provides Purchaser’s sole and
exclusive remedy to be provided by Huawei. The agents,
employees, distributors, and dealers of Huawei products
are not authorized to make modifications to this limited
warranty, or make additional warranties binding on
Huawei.
LIMIT OF LIABILITY
12. HUAWEI’S LIMIT OF LIABILITY UNDER THIS LIMITED
WARRANTY SHALL BE THE ACTUAL CASH VALUE OF THE
PRODUCT AT THE TIME PURCHASER RETURNS THE
PRODUCT FOR REPAIR, AS DETERMINED BY THE PRICE
PAID BY THE PURCHASER FOR THE PRODUCT LESS A
REASONABLE AMOUNT OF USAGE. HUAWEI SHALL NOT
BE LIABLE FOR ANY OTHER LOSSES OR DAMAGES SUCH
AS SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR
PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO
LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF
SAVINGS OR REVENUE, LOSS OF DATA, LOSS OF USE OF
THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST
OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR
FACILITIES, DOWNTIME, ANY COSTS OF RECOVERING,
REPROGRAMMING, OR REPRODUCING ANY PROGRAM
OR DATA, ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF DATA STORED ON THE PRODUCT,
THE CLAIMS OF ANY THIRD PARTIES, INCLUDING
SUBSEQUENT PURCHASERS, AND INJURY TO
PROPERTY, RESULTING FROM THE PURCHASE OR USE
OF THE PRODUCT OR ARISING FROM BREACH OF THIS
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE
THEORY, EVEN IF HUAWEI KNEW OF THE LIKELIHOOD OF
SUCH DAMAGES). HUAWEI SHALL NOT BE LIABLE FOR
DELAY IN RENDERING SERVICE UNDER THE LIMITED
WARRANTY, OR LOSS OF USE DURING THE PERIOD
THAT THE PRODUCT IS BEING REPAIRED.
DISCLAIMER OF WARRANTY
13. HUAWEI’S LIABILITY UNDER EITHER THE IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THE FOREGOING LIMITED WRITTEN
WARRANTY. OTHERWISE, THE FOREGOING LIMITED
WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE
REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED.
14. Some states do not allow exclusion or limitation of
incidental, consequential, or punitive damages, or permit
limitations on the length of implied warranties, so certain
of these warranty limitations may not apply to Purchaser.
This limited warranty gives Purchaser specific legal rights;
Purchaser may also have other rights which vary from
state to state. If any term of this limited warranty is held to
be illegal or unenforceable, the legality or enforceability of
the remaining terms shall not be affected or impaired.
15. This limited warranty allocates risk of Product failure
between Purchaser and Huawei, and Huawei’s Product
pricing reflects this allocation of risk and the limitations of
liability contained in this limited warranty.
Contact Huawei
WEB SITE: HTTP://WWW.HUAWEIDEVICE.COM
EMAIL: SUPPORTUSA@HUAWEI.COM
* This contact information may change without notice.
Please contact your authorized Huawei retailer for updated
contact information.
