14
TROUBLE SHOOTING
Most problems are easily solved if you understand the cause.
Check the following list for problem before calling for service.
Program dose not start.
Water dose not enter
the washing machine.
Washing machine is
not drain.
Washing machine is
not spin.
Spin result is
unsatisfactory.
Foam come out of the
detergent case.
Serious noise and
vibration
Plug is loose or not plugged in.
Power failure.
Loading door is not closed.
Program is not selected.
Start/hold button is not pressed.
Water tap is not turned on.
Inlet hose is kinked or folded.
Filters is blocked in water inlet
filter.
Drain hose is kinked or clogged.
Pump filter is clogged.
The amount of laundry is too
small.
The laundry is unbalanced.
Drain hose is placed over 1m
above the floor.
Too much detergent or unsuitable
detergent used.
Transit bolts are not removed.
Washing machine is installed on
uneven floor.
Washing machine is not leveled.
Insert plug tightly.
An interrupted program will be resumed when the
power return.
Check whether laundry is trapped in door.
Close the loading door. (a click should be heard)
Select the desired program.
Press the Start/hold button.
Turn the water tap on.
Straighten the inlet hose.
Clean the water inlet filter.
Straighten and clean the drain hose.
Clean the pump filter
Add the laundry to balance. And repeat the Spin
cycle.
Rearrange the laundry. And repeat the Spin cycle.
If articles of heavy clothing (e.g. bath robe) are
loaded, washing machine may skip or stop the spin
cycle.
Place the drain hose under 1m above the floor.
Repeat the Rinse cycle.
Remove the transit bolts
Reinstall washing machine on even floor.
Adjust the level of washing machine using adjustable
legs.
Problem Cause Solution
