38
TROUBLESHOOTING GUIDE
MESSAGE
ERROR CAUSE SOLUTION
The water tap is closed. Open the water tap.
The filter of the valve inlet is clogged. Clean the filter of the valve inlet.
The valve inlet is an inferior product or broke down. Change the valve inlet.
The water level sensor (sensor pressure) is an inferior product Change the water level sensor
or broke down. (sensor pressure).
The drain motor works during water supply. Change the drain motor.
The PCB ASS’Y does not check the water level. Change the PCB ASS’Y.
The drain hose is kinked or clogged. Clean and straighten the drain hose.
The drain motor is an inferior product. Change the drain motor.
The valve inlet works during drain. Change the valve inlet
The water level sensor is an inferior product. Change the water level sensor.
The PCB ASS’Y does not check the water level. Change the PCB ASS’Y.
The RPM of drum did not reach the setting RPM Clean the drain pump filter.
within the setting time during the spin. Or restart spin only course.
The laundry is concentrated to one side of the drum during spin. Rearrange the laundry.
The Start/Hold button is pressed while the door is opened. Close the door.
The switch door lock is an inferior product. Change the switch door lock.
The PCB ASS’Y does not check the door lock. Change the PCB ASS’Y.
The water is supplied continuously due to an inferior valve inlet. Change the valve inlet.
The valve inlet is normal, but the water level sensor Change the water level sensor
(sensor pressure) is inferior. (sensor pressure).
The drain motor dose not work.
Change the drain motor.
(The drain motor is an inferior product or broke down.)
Water leaks from the tub or the hose drain. Check the leak of the tub or the hose drain.
Then change the tub or the hose drain.
The laundry is jammed between the gasket and the drum. Rearrange the laundry.
The PCB ASS’Y is an inferior product. Change the PCB ASS’Y.
The laundry is jammed between the gasket and the drum. Rearrange the laundry.
The motor is an inferior product. Change the motor.
The PCB ASS’Y is an inferior product. Change the PCB ASS’Y.
The motor spins into an opposite direction. Change the PCB ASS or the motor.
The motor hall IC is an inferior product or broke down. Change the motor hall IC or the motor.
The motor is not normally connected. Check the connector of the motor.
The motor does not work.
Change the motor.
(The motor is an inferior product or broke down.)
The water level sensor is an inferior product. Change the water level sensor.
The thermistor wash is an inferior product or broke down. Change the thermistor wash.
The thermistor wash is not connected normally. Check the connector of the thermistor wash.
WATER INLET
ERROR
DRAIN
ERROR
UNBALANCE
ERROR
DOOR OPEN
ERROR
OVERFLOW
ERROR
LEAKAGE
ERROR
HIGH VOLTAGE
ERROR
EMG ERROR
MOTOR
ERROR
SENSOR PRES-
SURE ERROR
THERMISTOR
WASH ERROR
IE
OE
UE
LE
E2
E4
E5
E6
E8
E9
H2
DIRECTION
ERROR
E7
