Guarantee Policy
Thank you for choosing a Cobra Blower Vac. In order to get
maximum benefit
from your new purchase, please be aware of the warranty provisions outlined
in this document.
Your Electric Blower Vacuum is guaranteed for a period of 12 months from the
original date of purchase. As the product is intended exclusively for home consumer
use, thus use of this product for professional, industrial or high frequency use will
VOID this warranty. If your product is defective, it will be repaired or replaced
in accordance with the terms of this warranty.
The warranty is provided by Cobra Garden part of Henton and Chattell Ltd.
Rights and Remedies
We are dedicated to delivering a quality product to all our customers. All of our
products are warranted for 12 months from date of purchase against defects
in material and workmanship.
If w
e determine that the product has a manufacturing fault, we will repair or replace
it free of charge to you. The decision to repair or replace is solely at the discretion
of
Henton and Chattell Limited.
What do we require?
It is our requirement that all warranty claims are accompanied by a proof of
purchase (sales receipt) to allow verification of the date of purchase. Where proof
of purchase is not provided, Henton and Chattell Ltd. reserves the right to charge a
service fee and/or charge for parts replaced/repaired. A return delivery
charge may
apply.
The warranty is ‘return to base’ and not a free in-home service. This means the
customer is responsible for any inwards delivery charge to return the product to
Henton and Chattell Ltd. or where the product was purchased from, for the
warranty to be applicable.
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