10 – Quick Start Guide: Cisco 7912 IP Telephone UMR Information Technology
Accessing Voicemail
The red light on your Handset lights up when you have a voicemail message and the LCD displays the
number of messages you have received.
Step 1) Press the Messages soft key and follow the voice instructions.
Step 2) Enter your passcode when requested.
Step 3) Press 1 key to hear your messages.
Checking Voicemail from an Outside Line
Step 1) Dial the external voicemail number (341-7999) or dial one of the main numbers (Operators)
and asked to be transferred to voicemail or when prompted for an extension, enter 7999.
Step 2) Press the * key.
Step 3) At the “Enter Your ID Number” prompt, enter your 4-digit phone number.
Step 4) Enter your passcode when prompted.
Step 5) Press 1 to hear your messages.
Making Calls from a Corporate Directory
To find a name and phone number in the IP Phone Corporate Directory:
Step 1) Press the GLOBAL SERVICES button
Step 2) SCROLL down to the Directories option and press the Select soft key.
Step 3) SCROLL down to the Directory Services option and press the Select soft key.
Step 4) Press the Select soft key to display the directory search options
Step 5) Use the scroll key to select the search option: First Name, Last Name or Number.
Step 6) Use the numbers corresponding to the letters on the dialing pad to enter a name or number
to find it in the directory. It is not necessary to enter a complete query to conduct a search.
Step 7) Then press the Search soft key to display all names that begin with the letters you chose.
Step 8) Press the Dial soft key to speed-dial a number from the Corporate Directory.
Notes: For example: To spell Becky, press the 2 key twice for a B, press the 3 key twice for an E, press
the 2 key three times for a C, etc.
Only IP Phone Users are listed in this directory.
Doing an unrefined search, the maximum entries that will be returned is two selections of 32
names. This is a protection to prevent network spikes while the Corporate Directory is being
reviewed. Refine searches as needed.
