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For a period of one year from the date of
purchase the appliance is covered by a guarantee
which allows you to call GIAS Service free of
charge.
Remember to send off the guarantee certificate
for validation within 10 days of the date of
purchase.
You should retain the receipt issued by the
retailer when you purchased the machine to show
to the call out engineer, should you need to
consult one.
If your appliance shows signs of a defect or is not
working properly, before you contact GIAS Service
we recommend you carry out the checks detailed
within the Troubleshooting section.
If the problem with the appliance persists after
completing all the recommended checks, please
dial the GIAS Service number.
You will be connected directly to GIAS. It is
important you tell the GIAS advisor your
product's model number and serial number,
which you will find on the rating label (16
characters, beginning with the number 3), found
on the front of the appliance (door area). By
doing this, your enquiry will be responded to
more efficiently.
Candy guarantees all parts of this product for
5 years from the date of purchase. During that
time Candy will replace or repair all defective
parts free of charge, except for parts subject to
fair wear and tear such as belts. The call out fee
and labour costs are chargeable after the first
12 months. To qualify for benefits under the
guarantee, you must be able to provide proof of
date of purchase and the appliance must have
been installed and used in accordance with the
instructions described in this manual.
Consequential losses and accidental damage to
the machine is not covered by the guarantee.
Candy cannot be responsible for the results of
using this machine for any purposes other than
those described in this manual.
Your Guarantee
