Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone network. We recommend that
you contact BT’s approved repair agent, Helpdesk Solutions on 0870 240 5029 or a local
qualified repairer.
If you have to return your BT Decor 1200:
Pack the unit securely, preferably in the original packaging. All parts must be returned.
We cannot take responsibility for goods damaged in transit. Please obtain and keep proof
of posting from the carrier.
If you need any assistance with your product, please visit www.bt.com/producthelp
32 General information
For your records
Date of purchase:
Place of purchase:
For guarantee purposes, proof of purchase is required, so please
keep your receipt.
