tRoubLesHootiNg
If you have questions related to the use of Windows®, you can display the Windows® Help by clicking on the • Start menu (at
the bottom left of the screen), then Help and Support.
Also check the “Need Help” section, at the beginning of this User Guide. •
The device won’t start
This may happen if your battery is empty. Connect the supplied power cord to the ARCHOS 9 Power connector and to a wall
outlet. Then press the Power button to start the device. The Power status indicator, on the left side of the device will turn on.
The device won’t shutdown
If the ARCHOS cannot be shutdown via the Start menu > Shutdown item, you can force the device to shut down by holding the
Power button
until the system turns off.
The device freezes while using an application
Press the “A” button (the equivalent of pressing “Ctrl+Alt+Del” on a regular keyboard) and select Start Task Manager. Under
the Applications tab, select the application you are having problems with, and click on End Task. If this does not work, you can try
to force the ARCHOS 9 to shut down by holding the Power button until the system turns off.
The ARCHOS 9 has problems connecting to the Internet
First of all, verify that your modem or router is on and functioning correctly. Also check that there is a WiFi connection (Icon
in
the system tray, in the bottom right corner of the screen) or that the ARCHOS 9 detects a WiFi signal (Icon
). Make sure that
the WiFi module is turned on by holding on the “A” button and pressing on the top mouse button (on the left side of the device).
Also try to bring your ARCHOS 9 closer to the modem/router to make sure that it is not a reception problem. Verify that the key
(WEP, WPA, WPA2, etc.) you entered on the ARCHOS 9 is the same as the one congured on your WiFi modem/router. You can
also try connecting to the WiFi using a friend’s laptop to see if it is your WiFi modem/router or
Windows®
on the ARCHOS 9
that is causing the problem. For more details, check the documentation that came with your modem/router.
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