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properly. This is due to the power usage and charging of the battery of the DVC-1000. In this case,
replace the transformer with a 12 VAC/2A type and the doorbell with a 12 VAC type.
• Because the DVC-1000 also requires power in standby mode to e.g. recharge the battery, the
doorbell may audibly vibrate a little. In this case, place the supplied resistor over the spindle of the
doorbell. If this still doesn’t resolve the problem, place a second resistor over the doorbell. This
depends on the doorbell you’re using. The doorbell will no longer function when placing too many
resistors. When the battery is fully charged, this vibration will lessen or stop completely.
• In case the camera no longer shows any images and/or there’s no more sound, please check the
following:
- the camera is connected
- the correct UID code is used
- the correct password is used
- restart the camera by briefly interrupting its power supply
- reboot the camera by depressing the Reboot button for 5 seconds
- use a paperclip to depress the Reset button for at least 10 seconds to reset the camera. The
camera will now reboot. Repeat the entire setup and actions from the beginning, because all
settings will be reset to the default factory settings
- restart your smartphone or tablet.
- replace the camera in the app.
• When it becomes dark, the camera will switch to the night mode and turn on the infra-red lights. In
certain environmental lighting conditions, the screen might start flashing. You can resolve this by
increasing or decreasing the environmental light.
• If you still see no images, please contact the service department of Alecto.
8.4 IMAGE DELAY
• Because of coding and decoding of the images, there will be a slight delay in the signal. The image
quality also depends on changes in the bandwidth via internet. If required, set the resolution (image
quality) to a lower value.
8.5 DATA USE
• If you’re using a mobile network, please keep in mind that the data use can increase considerably
while watching video. We recommend you to use a Wi-Fi network.
• Also the battery usage of your smartphone or tablet will increase.
