If a fault occurs, before contacting our After-Sales
Service, perform the following checks to try to
remedy the problem:
Drying takes too long / la
undry is not dry enough:
Correct programme selected?
Inserted laundry too wet (W ashing machin e spin
speed less than 800 rpm? When the spinning speed is
less than 800 rpm the wa
ter container fault may
occur during the drying cycle)?
Door filter clogged (f ilter indicator lamp on)?
Bottom filter clogged? (r efer to the chapter “Door
filter and bottom filter
Is the room temperature too high?
END indicator lamps on? The drying cycle is
complete and the laundry can be taken out.
‘Gentle’ option selected? Th e ‘gentle’ option should
only be selected with small loads.
T ype of laundry mixed (for example cotton and
The dryer does not operate:
(after a power failure and/
or interruption to the
, always press the Start/P ause button).
Plug connector properly inserted into the mains
P ower failure?
F use blown?
Door properly closed?
Dryi ng programme selected?
Start delay option selected?
Start/P ause button activated?
Indicator lamps are lighting up?
, water container or bottom filter
indicator lamp on:
o o r f i l t e r c l e a n ?
W ater con tainer empty?
W ater container correctly positioned?
Bottom filter clean an d correctly positioned?
ater droplets underneath the dryer:
Bottom filter correctly positioned?
Any lint on the heat bottom filter seal removed?
Any lint on the door seal removed?
W ater container positioned correctly?
If, after carrying out the above checks the
malfunction persists or appears again, turn the
dryer off and call the Afte
r-Sales Service (refer to
The nature of the fault.
The dryer type and model.
The service code (the number after the word
Service on the adhesive ra
ting plate) on the lower
side of the door opening.
o u r f u l l a d d r e s s and phone number .
TROUBLESHOOTING GUIDE/AFTER-SALES SERVICE