Heaven Fresh products are subject to strict quality control before leaving the
manufacturer. This allows our customers to benefit from repairs, replacement of parts
and even replacements for free.
What is covered: All parts defective in material and workmanship.
For how long: Three years from purchase date.
What we will do: Repair or replace any defective parts.
90-Day Replacement Policy
If, due to manufacturer defect, any part requires repair during the first 90 days after
receiving your item, Heaven Fresh will replace it with a new item.
What You Must Do
1. Contact Heaven Fresh customer support at:
for Return Authorization Number.
2. Pack the product in its original carton, and in the same manner in which you
received it, or as identical as possible.
3. Include proof of purchase inside box along with the Return Authorization Number.
4. Label and ship the unit, freight pre-paid, to the address provided.
The provisions of this warranty are in lieu of any other written warranty whether express or
implied, written or oral, including any warranty of merchantability or fitness for a particular
purpose. The manufacturer‘s maximum liability shall not exceed the actual purchase price paid
by you for the product. In no event shall the manufacturer be liable for special, incidental,
consequential, or indirect damages. This warranty does not cover a defect that has resulted
from improper or unreasonable use or maintenance, faulty assembly, accident, natural catas-
trophes, improper packing, or unauthorized tampering, alteration, or modification as deter-
mined solely by us. This warranty is void if the label bearing the serial number has been
removed or defaced.
Heaven Fresh 16 HF 3022
0800 952 9962